Describe an Organisation’s Procedures for Raising Legal Regulatory and Ethical Concerns

All legal, regulatory and ethical requirements apply to sales and marketing activities. Most companies will express their position on these requirements and the consequences of non-compliance in their terms and conditions and contracts. This information must be kept up to date so that it is not outdated. Examples of these requirements include: Regulatory requirements such as the Health and Safety Act are introduced by the government. Companies must comply with these regulations as they are all legal requirements of a company. The aim is to ensure that all measures that can be taken to protect the health and safety of all employers and workers are taken not only to comply with government requirements and regulations, but also to ensure the safety and health of workers. In my role at Flightcase Warehouse, most of the legal, regulatory and ethical requirements are relevant. It is of the utmost importance that no one is discriminated against or treated differently and if this behavior occurs in the workplace or elsewhere, it is against the law. 1.3 Explain how legal, regulatory and ethical requirements relate to sales or marketing activity All legal, regulatory and ethical requirements apply to sales and marketing. Companies will always clearly specify their requirements and the consequences of non-compliance in the employment contract.

Here are some examples of these requirements: Working Time Directive and Labour Law The Working Time Directive indicates how long employees can work per week. All EU workers who work 5 days a week or more are entitled to 5.6 weeks or 28 days of paid leave (including 8 public holidays, at the employer`s discretion). Workers also have the right to breaks and the right to work no more than 48 hours a week, but workers can opt out of this law, which then allows them to work longer. When I produce content for customers, I have to ask myself if what is produced is ethically justifiable and if it is right to be distributed. I try to be impartial and truthful in everything I create, because I believe it is morally right and deceiving people is unethical and will tarnish the reputation of the company. 1.1 Description of an organization`s procedures for expressing legal, regulatory and ethical concerns Each company or organization must follow procedures when legal, regulatory or ethical concerns are expressed. Any concerns expressed should be investigated and dealt with promptly as soon as possible, as issues that are not resolved could seriously harm the business. Sales and marketing involves collecting and processing customer information all the time, and as such, this act is extremely important. Information provided by a customer to a company should never be disclosed without the prior and knowledgeable consent of the customer. If contact information is provided and the customer does not wish to receive marketing or “spam”, they may not receive anything of this type. This can be described as harassment.

· Ethical requirements False advertising is unethical and, in most cases, illegal. It is the act of making false statements or publishing misleading content regarding sales and marketing. This will always lead to dissatisfied and unhappy customers. When it comes to targeting vulnerable groups, such as people or children, it is unethical to convince them that they need to sign up or buy something. Misleading advertising is unethical and, in most cases, illegal. It is the act of making false statements or publishing misleading content regarding sales and marketing. This will always lead to dissatisfied and unhappy customers. When it comes to targeting vulnerable groups like the elderly or children, it is unethical to convince them that they need to sign up or buy something. Marketing has the power to do this, and it shouldn`t be used the wrong way. Companies should not give the impression of having a biased opinion, because many people trust large companies and a bias they express is likely to influence consumer opinions. In marketing, therefore, all published opinions should not be biased.

Companies need to consider where to buy their materials and whether it is ethical to source from these places. All companies have procedures in place that must be followed when legal, regulatory or ethical concerns are raised. Legal concerns should be taken into account as soon as the company becomes aware of them and should be dealt with immediately, as legal issues could be detrimental to the company, for example it could mean that the company is doing badly. An example of a legal process that a company must follow is that all businesses must be insured. This is extremely important for all businesses, as it could not only affect them legally, but if something happened to their premises and the company does not have insurance, they could lose business assets and therefore money. There are many regulations that organizations must legally follow, all laws passed by the government, for example, must be followed. A company can be sued if data protection law is not complied with and is ordered to pay fines, or in some cases, if the company is further investigated. Ethical procedures are equally important, and human rights law takes into account different ethical contexts and the right of individuals to have personal opinions and beliefs, and protects against discrimination.

At Flightcase Warehouse, I could easily share any employee`s concerns because we are such a small company in terms of workforce. All concerns would be taken seriously and considered whether they are legal, regulatory or ethical. To raise personal concerns, I would go to Sam Austin or Steve Austin. Otherwise, I would talk to Kerri Austin or Jason Furneaux. I am confident that any concerns expressed will be taken seriously and thoroughly investigated. There are various internal and external ways to obtain information on legal, regulatory and ethical requirements. When taking on a new job, most companies give new employees an introductory kit and a company manual that gives an overview of the company`s code of conduct, policies, and other useful information, meaning it should include information about the company`s legal, regulatory, and ethical requirements.